Technical Support Analyst

The right candidate for this position is an expert problem solver and has great attention to detail. This person will use superior customer-oriented telephone etiquette to obtain the necessary information to resolve customer issues and problems.

Skills Required

• Solid trouble shooting skills
• Computer literate
• Easily adjusts the message to match the audience
• Is an independent worker with good documentation practices
• Has good common sense and is responsible

Experience Preferred

• Experience with DHTML (HTML + JavaScript )
• Understanding of Client/Server architecture
• Understanding of the medical industry and/or clinical trials
• Experience providing end user support

Education

• Minimum associates degree with 2-3 years experience or equivalent

Please include your salary expectations to be considered for the position.  Apply in confidence to hr_operations@omnicomm.com

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