OmniComm offers complete hosted SaaS engagement whereby OmniComm will designate a dedicated group of clinical and technology professionals to work closely with your team to design and build an EDC database that accurately matches the characteristics of your study design. Our approach provides the best experience for your end users, while allowing for rigorous data validation, flexible reporting and quality data extractions. OmniComm’s EDC services associates are industry professionals exclusively focused on effective study build and delivery.
A project manager will be assigned to oversee all service delivery, taking you step by step through the study development process. Your project manager will document all activities, provide you with a detailed project plan and coordinate all correspondence and meetings throughout the process. Your project will commence with a formal kickoff meeting followed by weekly status calls and clear communications throughout the duration of your study. We use a methodology called OmniAdvance to ensure that all of your deliverables are standard and high quality.
Our deployment and integration engineers are experts at publishing your studies to our secure server environment. They will ensure that your study as well as any OmniComm tools or 3rd party integrated solutions (e.g. IVRS, ePRO, eLearning, Ad-Hoc Reporting) are ready for use and operating as expected.
Archives are a critical deliverable to ensure compliance for all involved parties. OmniComm’s archive service provides a high-quality submission-ready archive containing all expected elements such as hyperlinks and bookmarks.
Our 24 x 7 Global Customer Care team is always available to ensure that any questions or concerns are expeditiously addressed. All of our agents are OmniComm employees, committed to providing high-quality customer care services.